Due to the winter storm, our administrative office will be closed today. If you have an emergency such as a break or leak, please call 828-253-5551 and select option #1 to speak with our emergency personnel. All other functions of the office are available on this website, including service requests, leak adjustment requests, and similar features. Payments can also be made online or by phone at 866-414-3924. There is a drop box at the office for payments by check, but we do not recommend travel today in the hazardous conditions.

The water outage affecting Goodman Road has been resolved and all customers should have water restored.

District crews are currently repairing a water line break on Rosecrest Street. Customers on Rosecrest, View Street, and Locust Street can expect low or no water pressure for several hours. Estimated time of repair at this time is 10:00 PM. We will update this site as more information becomes available. 

The water outage on Mt. Carmel Road is repaired and water service is being restored at this time. Some customers may notice discolored water. Discolored water is safe to drink but should be run clear before washing white laundry.

The water line break on Alclare Court has been repaired and all customers should have service restored. Some customers may experience slightly discolored water as a result of the change in pressure and flow. Discolored water is safe to consume but should be run clear before washing white laundry.