District offices will be closed Thursday & Friday, Nov. 24-25, 2022 in observance of the Thanksgiving holiday. Virtually all District requests can be handled online, from making a payment to submitting a leak adjustment request. Emergency requests for a water line leak or break can be addressed by calling our office at (828) 253-5551 to reach our after-hours dispatch service. Please note that our dispatch service cannot answer questions about billing or other non-emergency issues. 

District offices will be closed Monday, July 4, 2022 in observance of Independence Day. Offices will reopen on Tuesday, July 5 at 8:30 AM. Emergencies can be handled by calling our 24-hour line at (828) 253-5551. 

District offices will be closed Thursday & Friday, December 23 & 24, and Monday, December 27th in observance of the Christmas holiday. Offices will also be closed Friday, December 31, 2021, in observance of New Year’s Day. 24 hour emergency service for leaks or breaks can be reached during holidays by calling our office at 828-253-5551 and selecting the option for emergency service. Virtually all other requests are available and handled on our website. 

District offices will be closed on Thursday, November 11th in observance of Veteran’s Day. For emergencies such as a water line leak or break call our main office at (828) 253-5551 to reach our after-hours emergency service. Please note that our after-hours service cannot answer billing or other questions and can only dispatch emergency service.