District customers are reminded to beware of freezing temperatures! Outside faucets should be frost-proof or insulated; water lines in homes in unheated spaces should be insulated or wrapped with heat tape.
The planned outage for Reems Creek and Sherwood Heights has concluded. Customers that notice discolored water should let it run clear before drinking or running white/light laundry.
There will be a planned water outage for Reems Creek and Sherwood Heights for Thursday, Nov. 7, 2018. Water pressure and flow will be affected between 3 AM and 12 PM in order to perform system repairs.
District crews are currently working on a main break in Reems Creek. Customers in the Reems Creek, Sherwood Heights and Greystone Road area may experience loss of flow and/or pressure. This site will be updated as more information is available.
There will be some limited hydrant testing in West Buncombe on Tuesday, Oct. 23, 2018 from 10 AM to 12 PM. Customers in higher elevation areas of West Buncombe may notice loss of pressure or water flow during this time. All testing should be complete by 12 PM.
The District is currently experiencing phone difficulty due to a cable outage. Pay by phone and other emergency service is still available by calling our office at 828-253-5551. All other requests can be handled here through the website.
District crews are repairing contractor damage on the District's main water feed. Customers in Beaver Lake, Lookout Road, Elk Mountain Riad, Washington Avenue, and many other areas may notice loss of water flow and/or pressure while repairs are being made.
The District recommends that customers take reasonable precautions to prepare for Hurricane Florence. Customers may want to store some extra water in their refrigerators for drinking in case of water line breaks or washouts related to the storm.
There will be a planned water outage for the top of Leisure Mountain on Thursday, September 6, 2018. This outage will affect customers in the Foxfire Development only and is expected to last for several hours as final connections for the new water main are completed.