News Room


District offices will be closed for the Thanksgiving holiday November 26th & 27th, 2020. Out of an abundance of caution due to the Thanksgiving holiday, District offices will be closed to the public the week of November 30th through December 4th.

A large fire at MSD on Riverside Drive is reducing water flow and pressure for many customers in the Woodfin area due to firefighting efforts. This site will be updated as more information is available.

There will be a planned water outage between 7 PM and 11 PM on Thursday, October 15, 2020 for customers off of New Stock Road. This outage will be to install system improvements and is expected to last approximately 4 hours from 7 PM until 11 PM.

The planned outage for Green Oak Road is complete and water is restored for all customers. 

District offices will be closed on Monday, September 7, 2020 in observance of Labor Day. Virtually all District services are available online, including bill payment, starting and stopping service, and other requests.

Due to a car accident that damaged the nearby pole, the District has no phone service. General questions should be emailed to; emergencies can be handled through our after hours emergency service.

Water has been restored on Erwin Hills Road.

District crews are repairing a water line break on Old Leicester Highway. Customers in that area may experience loss of water pressure while repairs are made. This site will be updated as more information is available. 

The water outage on Countryside Drive has been repaired. Customers in the West Buncombe area may notice some air in lines or discolored water and should let water run clear before washing white laundry or drinking/cooking. 

The District's main office will be closed for training on Wednesday, August 5, 2020. Payments can be deposited in the drop slot at the District's main lobby or can be made online at