News Room


District offices will be closed Friday, April 19th, 2019 in observance of Good Friday. Emergency service can be accessed by phoning 828-253-5551. Emergency service can only assist with a water leak/water break and cannot answer billing or other general questions.

Customers in the Woodland Hills area may notice discolored water due to a City of Asheville water main break. The water is safe to drink and use; the color is aesthetic only. Customers should allow water to run clear before doing white laundry.

Some customers in Woodland Hills or West Buncombe may experience discolored water. This is due to a water line break experienced by the City of Asheville. Water has been tested and is safe to use.

The water outage in Sunny Ridge has been resolved. Customers should be sure to let water run clear before doing any white laundry, as water after a water line leak may be discolored. 

The planned water outage for Reems Creek has concluded. All customers should have water restored at this point. 

The planned water outage for Reems Creek has been cancelled due to weather. It will be rescheduled at another date.

There will be a planned water outage for the Reems Creek/Sherwood Heights area on Saturday, Feb 16, 2019 in order to make water main repairs. Water service will be interrupted from 5:30 AM until an estimated time of 4 PM.

There is an emergency water outage for the Reems Creek area due to a water main break. Estimated time of repair at this time is 1 AM. No further updates to the site will be made this evening. Any customers without water by morning should call our office to report the issue. 

There is an emergency water outage for the Reems Creek area. Repairs are being made at this time. Customers are reminded to let water flow clear before doing white laundry or drinking any discolored water. 

The water main on New Stock has been repaired. All customers should have water services restored shortly. Customers that notice discolored water should let the water run clear before drinking, cooking or washing white laundry.