News Room


District offices will be closed in observance of Martin Luther King, Jr. Day, on Monday, January 17th, 2022. Customers with an emergency such as a water line break may call our office at 828-253-5551 to reach our 24-hour emergency dispatch service. 

District offices will be closed Thursday & Friday, December 23 & 24, and Monday, December 27th in observance of the Christmas holiday. Offices will also be closed Friday, December 31, 2021, in observance of New Year's Day.

District offices will be closed Thursday & Friday, Nov. 25 & 26, 2021, in observance of the Thanksgiving holiday. Emergency service can be reached at 828-253-5551.

District offices will be closed on Thursday, November 11th in observance of Veteran's Day. For emergencies such as a water line leak or break call our main office at (828) 253-5551 to reach our after-hours emergency service.

There will be a planned water outage for the Erwin Hills area from 9 AM through 4 PM on Wednesday, October 21, 2021 in order to install system improvements. Customers on Erwin Hills Road and side roads including Magnolia Farms, Magnolia Valley, Magnolia Hill, and Seedling Grove will be affected.

There will be a planned outage on Baird Cove Road from 9 AM - 2 PM for the Baird Cove Road area. Some customers may not notice the effects but all customers should be prepared for loss of water pressure and/or flow during those hours as crews perform system repairs.

District crews are repairing a water main break in the Pinebrook Farms subdivision at this time. Repairs are estimated to begin restoring water at 7 pm. This site will be updated as more information is available.

There will be hydrant testing and line flushing for the New Stock Road area on Friday, Sep. 3, 2021 beginning at 10 AM. Customers in this area may notice fluctuating water pressure or temporary loss of water between approximately 10 AM and 12 PM. 

Effective Wednesday, August 18, 2021 by order of the Buncombe County Commission, masks are required to be worn for all visitors to District offices. This order is in effect until September 30, 2021 or until altered or rescinded by the Commission. 

There will be an emergency water outage for the Reems Creek and Sherwood Heights area on Wed, Aug 11 2021 beginning approximately 7 AM to make water main repairs.