News Room


Due to the abnormally dry conditions, the District has implemented voluntary water restrictions for all customers.

The District would like to remind high-water residential users that summer block rates are now in effect until November of this year.

The District is experieincing trouble with the phone system at this time. For customers who have an emergency, please call (828) 258-4724.

If you recently received a disconnection notice for failure to pay, you can pay online and avoid disconnect and a $50 service charge! Please review payment options from our home page.

There will be a water outage in the Lakeview & Baird Lane areas while emergency repairs are made due to contractor damage to a water line. This site will be updated with more information as it becomes available. 

There will be a planned water outage for the Reems Creek and Sherwood Heights areas on Tuesday, June 30, 2015, between 9 AM and 3 PM in order to perform system upgrades.

Water has been restored in the Fox Chase Road West area. 

The online bill pay portal is having difficulties this weekend and will be reviewed on Monday, May 4th. In the meantime, customers may try using our telephone portal or calling our office on Monday morning. 

The 2014 Consumer Confidence Report is now available. Follow the links under "Learning Center" from the District's main page, or go to to view the CCR. 

There will be a water outage for the Woodland Hills area beginning at 10:15 AM today. This outage is to make emergency repairs. All customers on or connected to New Stock Road may be affected.