Holiday Hours

Please note that District offices will be closed 12/24 through 12/26 in observance of Christmas. We will also be closed on 1/1/14 in observance of New Year’s Day. Customers with water emergencies such as line breaks or leaks can reach a technician after hours or during the holiday by dialing our office number and selecting the after-hours emergency option. Please note that after-hours personnel cannot assist with billing, usage, or other general questions. Payments can be made online or by phone any time or can be placed in our dropbox at the District office.

District offices closed for Thanksgiving

All District offices will be closed to the public during the Thanksgiving holiday, November 28 & 29, and will reopen on Monday, December 2 at 8:00 A.M. Customers needing emergency service for issues such as water line breaks may contact our after-hours emergency service at 253-5551. Please note that after-hours technicians are unable to answer billing or other general questions.
We wish all of our customers a happy and safe Thanksgiving holiday!

Save time – have your bill drafted!

Did you know that you can save time, stamps, and effort in paying your bill by signing up for automatic draft? Contact our office for more details!

May 24, 2013 – Memorial Day Weekend

District offices will be closed on Monday, May 27th for Memorial Day weekend. Payments can be made online or by phone, and emergencies will be directed to our after-hours service. We hope all of our customers have a happy and safe holiday weekend!

March 29, 2012 – Closed for Good Friday

The District’s main office will be closed for Good Friday on Friday, March 29, 2013. Payments can still be made online or via telephone. We will reopen as normal on Monday, April 1st at 8 A.M. For water emergencies such as water line breaks, please call our office at 253-5551 and you will be prompted to our after-hours service. Note that this service is for water emergencies only; after-hours staff cannot offer information on billing, payment options, or any other question of a billing or general nature.
We hope all of our customers have a safe and happy Easter!

Disconnect notice: March 22, 2013

Customers who received a phone notification regarding disconnection may pay until 5 PM on Monday, March 25 without penalty to avoid disconnection. We encourage customers to use the “Pay Online” feature of the website to ensure your account remains in good standing.

Jan. 25, 2013 – Inclement Weather Office Closing

Due to freezing rain and dangerous conditions, our main office is closed today, Friday, January 25th. We will reopen at 8 AM on Monday, January 28th. If you have a water emergency you may call our office at 253-5551, press 1 after the greeting and you will be taken to our emergency answering service. If you would like to pay a bill, you may do so online with a credit card.

Men Who Mow With Goats

A herd of goats has recently been tasked with clearing the heavy brush on the Woodfin Resvoir dam. The goats arrived on Monday (July 23) and have begun munching their way though the thick brush overlooking Woodfin’s water treatment plant. 
The goats are being rented by the Woodfin Water District though Wells Farm of Horse Shoe, NC. Wells Farm is tending the goats as well as installing electrified fencing to keep them penned in.
The goat initiative comes as a result of numerous difficulties in previous years with keeping the dam clear of brush. According to Woodfin Water District director Joe Martin, they have performed controlled burns and utilized prison labor in the past. He indicated that controlled burns are both dangerous and dirty, causing pollution. Likewise, previous attempts by prisoners to clear the embankment proved difficult. The prisoners “spent most of their time dodging yellow jackets and hornets,” Martin said.
The goats however are unfazed by the steep terrain or the resident pests. Already in roughly a day, they have begun to clear some of the brush at the top of the dam. Martin stated that according to the Wells Farm employee who delivered the animals, the herd would clear the embankment in an estimated three weeks. According to Wells Farm’s website,
the goats are fond of rose bushes and kudzu, however Martin was also informed that smaller saplings are a favorite meal. “They’ll knock down the smaller trees and peel the bark off like a banana,” he said.
Martin went on to explain that utilizing the goats, was not only safer, with no risk of bee stings or falls due to the steep terrain, but also more cost effective and cleaner. When the Water department utilized the prison labor, seven to nine men would be working the embankment for eight hours. “We don’t have the manpower to put a crew up here,” Martin added. By his estimation, the goats are operating at $3 a day per goat. Pollution is minimal, the truck used to haul the animals to the site being the only fossil fuels utilized. Even the fence is electrified using solar power.
This is not the first time that Wells Farm has had a public contract. In 2011, they were utilized by Virginia Power, Davidson College and Western Carolina University among others to clear overgrown areas.
Future plans, according to Martin, are to leave the fencing up, so that the goats will have a pen to come back to the next time the Water District needs them.