News Room

 

The District's main office will be closed Monday, December 10th due to the winter storm. The District urges all customers to stay safe and stay off the roads, as all District functions can be handled online.

The water outage for Woodland Hills has been resolved. Customers may experience some air in their water lines and should let water run clear before doing any white laundry.

District offices will be closed Thursday and Friday, November 22-23, 2018 in observance of Thanksgiving. Virtually all functions of District offices can be found online, including bill payment, applications for service, general questions, and reporting leaks or outages.

The planned water outage for Brookdale Avenue on Monday, November 19th, has been completed. 

District customers are reminded to beware of freezing temperatures! Outside faucets should be frost-proof or insulated; water lines in homes in unheated spaces should be insulated or wrapped with heat tape. 

The planned outage for Reems Creek and Sherwood Heights has concluded. Customers that notice discolored water should let it run clear before drinking or running white/light laundry. 

There will be a planned water outage for Reems Creek and Sherwood Heights for Thursday, Nov. 7, 2018. Water pressure and flow will be affected between 3 AM and 12 PM in order to perform system repairs.

District crews are currently working on a main break in Reems Creek. Customers in the Reems Creek, Sherwood Heights and Greystone Road area may experience loss of flow and/or pressure. This site will be updated as more information is available.

There will be some limited hydrant testing in West Buncombe on Tuesday, Oct. 23, 2018 from 10 AM to 12 PM. Customers in higher elevation areas of West Buncombe may notice loss of pressure or water flow during this time. All testing should be complete by 12 PM. 

The District is currently experiencing phone difficulty due to a cable outage. Pay by phone and other emergency service is still available by calling our office at 828-253-5551. All other requests can be handled here through the website. 

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