News Room


All District offices are closed to the public until further notice in response to the COVID-19 efforts.

The water outage for Old NC Highway 20 has concluded. Customers may experience some air in lines or discolored water and should let it run clear before drinking or using to wash white laundry.

The boil water advisory, effective 9:45 PM Sunday, March 29th, 2020, for District customers in the New Stock Road area has been lifted.

Customers in the New Stock Road/ Woodland Hills area are experiencing an outage due to a City of Asheville break. Estimated time of repair is 10 PM.

Crews are still repairing a water main break on Sunny Ridge at this time. 

Beginning Wednesday, March 18, 2020, all District offices will be closed to the public as a precaution against the COVID-19 virus. All District functions can be accessed online, including bill payment, leak adjustment requests, starting and stopping service, and other issues.

Water is being restored in West Buncombe at this time from the earlier water main break. Customers may notice air in their lines and discolored water for a short time and should let water run clear before using it for cooking, drinking or washing white laundry. 

Due to inclement winter weather, the District's main office will close at 12 PM on Thursday, Feb. 20th. All District functions are available online, including bill pay, leak adjustment requests, new service requests, and other issues.

The water main break on Norton Drive has been repaired and all customers should have water restored at this time.

There is a water main break in the Sunny Ridge development. Estimated time of repair is 4 PM. This site will be updated as more information is available. Or sign up for text alerts at .