News Room


Conservation rates are now in effect for water usage beyond 15,000 gallons per month. The District reminds all residents to do their best to conserve water whenever possible. 

The water line break in the New Stock Road area has been repaired and concluded. All service should be restored at this point. Customers may notice air in their water lines and should let water run clear before using it to wash white laundry or drink. 

District offices will be closed in observance of Memorial Day on Monday, May 31st. Most services offered by the District are available online, including making payments, requesting leak adjustments, and starting or stopping service.

District offices are closed Friday, April 2, 2021 in observance of Good Friday. 24 hour emergency service for water line leaks/breaks is available by calling 828-253-5551. 

Hydrant testing will be performed in the New Stock Road/Woodland Hills area at 9 AM  Tuesday, March 29, 2021. Testing will last several hours and customers in this area may notice lower water pressure during this time.

Local weather is advising the possibility of a severe ice storm for WNC. In this situation the main District office may have limited hours of availability for in-person business.

The water outage in West Buncombe has been resolved. 

The water outage on Sixth Street has been resolved. 

Effective February 8, 2021, the District's main office hours will change. The office will be open from 8:30 AM - 4:30 PM Monday-Friday and closed from 12 PM - 1 PM daily for lunch. Emergencies can still be handled when the office is closed by phoning 828-253-5551.

District crews are repairing a water main break in the Reems Creek area. Customers in the Reems Creek area may experience low water pressure and/or loss of flow while repairs are being made.