News Room


There will be a planned water outage between 7 PM and 11 PM on Thursday, October 15, 2020 for customers off of New Stock Road. This outage will be to install system improvements and is expected to last approximately 4 hours from 7 PM until 11 PM.

The planned outage for Green Oak Road is complete and water is restored for all customers. 

District offices will be closed on Monday, September 7, 2020 in observance of Labor Day. Virtually all District services are available online, including bill payment, starting and stopping service, and other requests.

Due to a car accident that damaged the nearby pole, the District has no phone service. General questions should be emailed to; emergencies can be handled through our after hours emergency service.

Water has been restored on Erwin Hills Road.

District crews are repairing a water line break on Old Leicester Highway. Customers in that area may experience loss of water pressure while repairs are made. This site will be updated as more information is available. 

The water outage on Countryside Drive has been repaired. Customers in the West Buncombe area may notice some air in lines or discolored water and should let water run clear before washing white laundry or drinking/cooking. 

The District's main office will be closed for training on Wednesday, August 5, 2020. Payments can be deposited in the drop slot at the District's main lobby or can be made online at

The District is repairing a water main break in Creekside Drive. Not all customer on Creekside will be affected but some may notice loss of pressure and or flow. Estimated restoration of service is 12 PM.

Water is being restored at this time from the water main break repair on Mt. Carmel. Customers may notice air or discolored water in their lines and should let water run clear before using for washing white laundry, drinking or cooking.