There is a power outage at the office and in the Woodfin & Asheville area. Emergency service is still available at 828-253-5551. Please do not call our emergency number for anything other than a water emergency.
The water outage in the Baird Cove Road area has been resolved.
Some customers in the Erwin Hills/Olivette Road area may experience lower than normal water pressure. District personnel are reviewing the issue and more information will be posted on this site as it becomes available.
District offices will be closed Wednesday, July 4, 2018 in observance of Independence Day. Virtually all District functions can be accessed online, such as starting or stopping service, making a payment, or turning in a leak adjustment.
The planned outage for the Sherwood Heights area is concluded.
The District's 2017 Consumer Confidence Report is now available. You can read or view a printable copy here. You may also view it online through the "Learning Center".
There is a water main break at the top of Leisure Mountain. Customers beyond the Firefox entrance will have low/no water flow or pressure. Crews are working on the problem at this time. This site will be updated as more information is available.
The District has completed a system reduction fee study. You can read about it here.
Customers in the Elkwood Avenue service area might experience low water pressure as a contractor has damaged a water line. Customers may notice low pressure or loss of flow as the line is repaired. Estimated time of repair right now is approximately 5 PM.