News Room


The District recommends that customers take reasonable precautions to prepare for Hurricane Florence. Customers may want to store some extra water in their refrigerators for drinking in case of water line breaks or washouts related to the storm.

There will be a planned water outage for the top of Leisure Mountain on Thursday, September 6, 2018. This outage will affect customers in the Foxfire Development only and is expected to last for several hours as final connections for the new water main are completed. 

District crews are repairing a break on Elkwood Avenue. Customers on Elkwood Avenue, Valley Park, Pelzer Street, and McPherson Street may notice loss of water flow and/or pressure while repairs are being made.

There is a power outage at the office and in the Woodfin & Asheville area. Emergency service is still available at 828-253-5551. Please do not call our emergency number for anything other than a water emergency.

The water outage in the Baird Cove Road area has been resolved. 

Some customers in the Erwin Hills/Olivette Road area may experience lower than normal water pressure. District personnel are reviewing the issue and more information will be posted on this site as it becomes available.

District offices will be closed Wednesday, July 4, 2018 in observance of Independence Day. Virtually all District functions can be accessed online, such as starting or stopping service, making a payment, or turning in a leak adjustment.

The planned outage for the Sherwood Heights area is concluded. 

The District's 2017 Consumer Confidence Report is now available. You can read or view a printable copy here. You may also view it online through the "Learning Center".

There is a water main break at the top of Leisure Mountain. Customers beyond the Firefox entrance will have low/no water flow or pressure. Crews are working on the problem at this time. This site will be updated as more information is available.